SHIPPING POLICY

Following your order, you will receive an order confirmation by email. All orders are processed as soon as they are placed, and are dispatched in the order in which they are received, depending on the volume of the order, including weekends and public holidays.

SHIPPING ADDRESS

Be sure to provide precise information on apartment or house number, street, city, zip code and country. Remember to check your information before confirming your order. Abbreviations, misspellings and other typos can often lead to errors in this section and subsequent delivery problems.

SHIPPING METHODS AND COSTS

All orders are shipped by our local partners depending on where you live. We work with companies such as FEDEX, UPS, DHL, etc. Shipping costs are free of charge. Estimated delivery time is 3 to 5 days, depending on the time of year and the size of the package. We ship worldwide.

ORDER TRACKING

You can track your order by contacting our customer service department. It may take up to 24-48 hours after shipment for your tracking information to be updated.

If you need assistance, please contact our customer service department during normal business hours, Monday to Saturday, 9 a.m. to 6 p.m., by e-mail at contact@outlet-stock.com.